| Newt
Gingrich understands the true issue facing imaging today.
In fact, after hearing him speak recently about why
diagnostic imaging got “mugged” by the DRA,
I am convinced more than ever that our profession’s
leadership needs focus, new ideas, and momentum. It
is a theme that I have written and spoken about at length.
An example: After years of trying to get traction
in Washington, DC, with a message about quality, or
self referral, or the negative impact on the profession
from reimbursement cuts, the former House Speaker’s
analysis of imaging’s muddled message was clear
and succinct. Congress and CMS, according to Gingrich,
“don’t know why what you do matters.”
We have not told our story effectively enough about
the offsetting cost savings that diagnostic imaging
brings to the health care equation. “What you
need to do,” he said, “is explain clearly
and uniformly (there’s the rub) why what you do
matters.”
Wow. We need everyone discussing medical imaging with
the health care decision-makers in DC, (of whom Gingrich
calculates there are really only a handful) to deliver
the same consistent message about the benefits to the
economics of health care inherent in diagnostic imaging.
It seems so obvious, and makes so much sense, but for
some reason has been so difficult to synthesize in a
coherent and “sellable” message. What is
sellable in Gingrich’s opinion? Early diagnoses,
longer and more productive lives, offsetting the cost
of more costly interventional procedures, etc. In other
words, find a way to sell the benefits.
Which brings up the part about finding leadership
in new places: helping us all get on the same page so
that we can all tell the same story. If we do not, we
are likely to have more of the same disgraceful treatment
in DC. Gingrich sees radiology as the low-hanging fruit
for those looking to find money to move around for other
federal programs, especially since we are divided in
our message and in our interests. We (radiology) are
the slowest gazelle chased by the fastest lion and we
are going to continue to get devoured. This image provided
in the keynote address has been fairly accurate in its
portrayal of the state of our profession at the current
moment.
Gingrich was the keynote speaker at a remarkable symposium
held in DC in late July that was the brain child of
GE Healthcare, whose executives focused on helping outpatient
imaging practices succeed in an increasingly complex
market environment by assembling an all-star list of
presenters. Others included SG2’s Michael Silver,
and Harvard’s Regina Herzingler. The material
was top-notch and the forum itself was emblematic of
the type of leadership required to foster debate at
the highest levels of our profession.
So where will tomorrow’s leaders come from and
how will they learn their skills? How can they synthesize
all that is good about medical imaging and package it
in a way that will persuade?
Interestingly, not much mention has been made about
the work that has been done behind the scenes by GE
Healthcare and others to rally their considerable influence
and direct it in the fight for fair treatment by the
legislative decision makers. I was reminded of this
in discussions that I had at the conference with GE’s
Rob Kulis and Sean Burke, both of whom have personally
been at the forefront of marshalling GE’s resources
to come to the aid of radiology practices, imaging centers,
and hospitals as they struggle to succeed in an often
hostile arena. Their conference was a true demonstration
of leadership where nearly 250 of the profession’s
opinion leaders and imaging executives assembled for
two days of intense sessions.
In the same way and with the same attention to professional
leadership, Hitachi Medical Systems’ Sheldon Schaffer
and Susan Visconti were early supporters and remain
active sponsors of NCQDIS. They have attended all of
the meetings, sat on and guided various committees,
worked diligently behind the scenes on the lobbying
efforts, and in other ways generally supported giant
efforts on behalf of an entire industry that require
leadership and hard work. This has often gone unnoticed.
The calculus in both of these examples is clear. They
are committed to finding ways that they can help their
customers win and succeed so that the profession as
a whole will remain robust and vital. The bottom line
is that these two manufacturers have stepped into the
breach and done some very heavy lifting on behalf of
every practice in the country, and I applaud their efforts.
Both have fostered discussion about the most significant
issues facing our business and each has been diligent
about bringing new information to leaders grappling
with the resulting complexities.
After 25 years in this business, I have seen that
it is easy to become jaded as buyers and sellers jockey
for position, vested interests become entrenched, and
the standard roles that we assume define us in ways
that do not adequately reflect a depth of conviction
and commitment to the greater good of our profession.
Sometimes it takes an outsider such as Newt Gingrich
to point out the obvious. Our confusing message to the
DC holders of the health care purse strings has not
served us well. We are seen as an easy target and will
likely get whacked again, and soon—unless we can
find a way to get our various medical imaging factions
on the same page—aligned around the same important
(and sellable) message—and persuasively communicate
to the decision makers why what we do is important.
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